Revenue Management & Consulting

Your Rates Shouldn't
Be a Guess.
Stop Leaving Revenue on the Table Every Night You Sell.

I build dynamic pricing and distribution systems grounded in real market intelligence, for independent and boutique hotels, STR, and vacation rentals fighting for every booking. No guesswork. No rate sheet frozen since last season.

Independent revenue management consulting, focused on RevPAR growth, margin control, and direct bookings you don't have to hand over to an OTA.

Free 360 Revenue Audit Explore Our Revenue Solutions ->

15+

Years in Hospitality

Hotels + STR

Dual Expertise

Global

Americas & Europe

EN / ES

Bilingual Service

The Challenge

No System Means Money
Left on the Table.

Most boutique hotels, STR, and vacation rentals I meet don't have a real revenue management framework. Someone opens a spreadsheet, checks a competitor's site, and adjusts a rate by feel.

That gets you inconsistent pricing, OTA commissions eating into your margin, blind spots on high-demand dates, and no real distribution strategy behind your channel mix.

Profit Guest Services builds revenue management systems for independent hotels and vacation rentals: pricing, market intelligence, distribution, and profitability working as one system, not four separate guesses.

Clear pricing. Distribution you control. Growth you can measure.

What We Do

Revenue Solutions Built
Around Your Property

Four services, one goal: more profit without more OTA dependency or guesswork.

Revenue management strategy backed by analytics and market intelligence

Revenue & Profit Management Strategies

Dynamic pricing built around your real demand cycles, plus length-of-stay (LOS) rules and inventory control that protect your peak dates and fill the slow ones.

Rate optimization built around how your property actually performs, not a generic formula
LOS strategy: compression dates and shoulder nights, handled differently
Inventory and availability under control, always
A full year calendar of events and demand spikes, mapped out in advance
Listings optimized channel by channel

Hotel market and competitor intelligence with rate benchmarking

Market & Competitor Intelligence

Real benchmarking that shows you where you actually stand. Market intelligence that closes the gaps in pricing, product, and reputation.

Property and location benchmarking, done properly
Comp set analysis, minimum 5 real competitors, not the ones you assume
Online reputation review and ranking
A hard look at OTA and Brand.com promotions
A pricing positioning chart you can actually use
SWOT and opportunity mapping, no filler

Hotel distribution and channel mix strategy: direct bookings, OTAs, B2B and groups

Distribution Optimization & Direct Channel Growth

A distribution strategy built to cut OTA dependency and grow direct bookings, with real control over commissions and cost of acquisition.

Channel mix audit: who's bringing your business, and at what cost
Rate and room mapping checked channel by channel
Promotions reviewed and set up the right way
A clear breakdown of commissions and cost of acquisition
A direct channel strategy built for profit, not just volume

Revenue reporting and intelligence dashboards for hotels and short term rentals

Reporting & Revenue Intelligence

Reporting that actually tells you something, and dashboards built around your property's real goals, not a generic template.

Daily and weekly reporting, structured
Forecasting support and market trend tracking
KPI dashboards built around your property
Numbers clear enough to make a decision without guessing

Free Tool

Revenue & Profit Simulator

Estimate how much annual profit your property may be leaving on the table. Complete the simulation in under 2 minutes.

Step 1 of 6

Discover How Much Annual Profit Your Property May Be Leaving on the Table

Estimate your revenue, distribution efficiency, and optimization potential in under 2 minutes.

Property Type

Number of Rooms

Average Daily Rate (ADR) USD

Average Occupancy %

Step 2 of 6

Distribution Mix

What percentage of your bookings come from each channel? Total must equal 100%.

Booking.com25%

Expedia15%

Airbnb20%

Other B2B Channels10%

Direct Website30%

Total100%

Step 3 of 6

Your Current Performance Snapshot

Based on your inputs, here is your estimated current annual performance.

Annual Room Revenue

Paid in Commissions

Direct Booking Share

What You Keep
-

Ready to see how much more you could keep?

Analyzing your revenue profile...

Reviewing your ADR and occupancy inputs...

Modeling direct booking growth potential...

Calculating potential commission savings...

Almost There

Reveal Your Full Optimization Breakdown

Get your complete analysis including revenue comparison, commission savings breakdown, direct booking growth potential, and projected net profit scenario.

We respect your privacy. No spam, ever.

Results modeled from standard hospitality industry data.

Your Revenue Optimization Dashboard

Full Performance Analysis

Here is your complete current vs. optimized scenario.

Revenue & Profit Comparison

Commission Efficiency

Metric	Current	Optimized

Modeled optimization scenario based on the inputs provided and standard industry assumptions. Results are projections; actual outcomes depend on market conditions and operational execution.

Ready for the Full Picture?

Let our team prepare a comprehensive PGS 360 Revenue & Market Strategy Audit of your property.

Request My 360 Audit

Our Toolkit

Technology Ecosystem

We integrate with the platforms that power modern hospitality. From property management and revenue optimization systems to distribution, business intelligence, and AI-driven guest communication.

Every recommendation is tailored to your property's operational reality, team capabilities, and commercial goals. The right technology stack amplifies strategy. It never replaces it.

PMS - Hotels

PMS - STR

RMS - Hotels

RMS - STR

CRS

BI & Market Intelligence

Booking Engine

Guest Messaging

Review Management

AI Conversation

PMS - Hotels

PMS - STR

RMS - Hotels

RMS - STR

CRS

BI & Market Intelligence

Booking Engine

Guest Messaging

Review Management

AI Conversation

Technology alone does not drive performance. Structured implementation and strategic oversight do.

Behind the Strategy

Meet Rafael

Rafael Osborne

Founder & Revenue Strategist

Profit Guest Services was founded by Rafael Osborne after more than 15 years in hospitality and extensive experience across independent hotels, global brands, and mixed hotel-STR portfolios.

Throughout his career, Rafael has contributed to revenue and operations strategy within internationally recognized brands such as Meliá Hotels International, Element by Marriott, Wyndham Garden, and Karisma Hotels & Resorts, as well as boutique-focused portfolios including Eskape Collection and Gale Miami Hotel & Residences.

From corporate resort environments to multi-property boutique clusters, his experience spans dynamic pricing frameworks, segmentation strategy, LOS optimization, distribution control, and cost-of-acquisition management across PMS, RMS, CRS, and OTA ecosystems.

Rafael's methodology integrates competitive intelligence, demand forecasting, and disciplined distribution strategy into structured revenue systems designed to protect margins and drive sustainable profitability.

For him, revenue management is not about adjusting rates. It is about building intelligent systems that position properties confidently in competitive markets.

Your Rates Shouldn't
Be a Guess.
Stop Leaving Revenue on the Table Every Night You Sell.

No System Means Money
Left on the Table.